WE DO THINGS THE ZEN WAY

The customer is the reason ZEN exists, and with the customer in mind ZEN has developed a holistic, compliant operations model to protect the environment, staff, assets and the safe transport of fuel.

THE ZEN WAY

For us at ZEN, it is imperative that we give our customers value and a fueling experience like no other!

The ZEN way is our commitment to:

RESPECT for individuals

Best VALUE for customers

CLEAN stations

High ethical and professional STANDARDS

Commitment to the 3Rs – Right quality, Right quantity, Right price.

ZEN consistently gives customers the Right quality of fuels, at the Right quantity and Right price. With ZEN a litre is a litre.

INVESTMENT IN INNOVATION

We are growing a network of modern user-friendly retail stations, where safety and customer service is at the forefront of the design.

In September 2019, ZEN Petroleum opened the first filling station in Ghana designed, constructed and operating in accordance with The APEA Blue Book guidelines. It is equipped with double wall tanks, leak detection, overfill prevention, flame arrestors, oil separators and other key safety features.

Innovation aids efficiency, and most importantly prevents accidents or losses. ZEN and its employees are committed to a safe environment and ZERO losses and will continuously match innovation with human capital to achieve these core goals.

SAFETY FIRST, ALWAYS!

Global Standards and Local Capability

In August 2013, ZEN embarked on an ISO Certification Programme. After months of rigorous reengineering of operating processes and procedures, ZEN achieved certifications for the following:

ISO 9001:2015 with a focus on quality management systems.
ISO 45001:2018 with a focus on Occupational Health and Safety management systems.
ISO 14001:2015 with a focus on an environmental management system and commitment to environmental performance and compliance.

We are committed to ZERO HARM, and do not compromise on safety. Our guiding principle is “If it cannot be done safely, it cannot be done right, and should not be done at all.

STOCK MANAGEMENT

ZEN has a flawless stock management system that ensures that our customers get the exact quantity of product they buy at any pack size or quantity measurement.

With ZEN, our customers are assured of product availability, the right quantity, the right quality and the right value.

This is secured by efficient and effective management of our blending plants, suppliers, logistics and cash flow in very systematic and uncompromising processes from end to end.

Exceeding Requirements

ZEN has consistently exceeded the minimum regulatory requirements in Ghana:

First to deliver 38 ppm low Sulphur diesel in Ghana.
Committed to delivering low Sulphur diesel with a maximum 50 ppm to the mines.